SAMPLE BOX INFORMATION
What size sample can I expect inside the sample box?
As for pattern tiles, to get to see the full pattern is essential to help you make the right choice. Therefore, all tiles with the size 300x300mm will be sent as a full-size sample and tiles above 300x300mm will be cut to 300x300mm or close to it.
How many tile samples can I purchase?
You can purchase as many samples as you like.
The system will automatically calculate the number of boxes at checkout.
One Sample Box (up to 4 samples) is $10 plus $25 shipping cost per sample box.
How to order sample box
One Sample Box (up to 4 samples) is $10 plus shipping cost $25.
You can order the samples by following the below instruction:
1. Click 'Order Sample Box' on the product page.
2. Repeat the same exercise to add more tiles. The system will automatically calculate the number of boxes at checkout.
3. At the checkout page, please double check that all tiles you have picked are correct.
4. Enter your email address in the contact information section and fill out the shipping information.
5. Then click 'Continue to shipping'.
6. Now you will see the shipping cost. Click 'Continue to payment'.
7. Fill in the payment details.
8. Click 'Pay now' to finalise the order.
Sample box delivery time
We aim to deliver all sample box orders within 3-7 working days from your order date. We will email you to confirm once the sample box has left our warehouse and provide the courier tracking number.
Can I pick up my sample box instead of delivery?
Yes! Simply select 'Pick Up' at checkout and you will not be charged any shipping fee.
We will notify you once your sample box is ready for pickup. Please allow 1-3 business days.
FULL SIZE TILE SAMPLE
Can I order full size tile sample of tiles size above 300x300mm?
Yes, you can, however full-size sample for tile size above 300x300mm is pick-up only at our showroom.
How to order full size tile sample?
All full size tile sample above 300x300mm is $10/tile.
You can order the samples by clicking 'Order Full-Size Tile' on the product page. Repeat the same exercise to add more tiles.
Full size tile sample is pick-up only at our showroom.
When can I pick up my full size tile sample?
We will notify you once your full size tile sample is ready for pickup. Please allow 1-3 business days.