Mosaic FAQs

What makes COCO Mosaics unique?

The Experience - Over 30 years in glass artistic mosaic making.

The Material - More than 200+ Colours, 8 Finishings, 4 Techniques

Following traditional techniques, our in-house made signature class tesserae brings mosaic art to life.

Our out of this world artistic mosaic is hand cut and hand made by a team of mosaic artists who are the masters in the field. Indeed. They cut the tiles one by one to creating one-of-a-kind art pieces.

Can I request a specific size?

All sizes can be modified to fit your exact placement; however some designs cannot be made smaller due to design constraints, but all mosaics can be made in a larger size, or even custom tailored shapes such as circular forms or any form to fit your vision.

Can I order a custom design?

It is possible to customise any mosaic. We can also create mosaics based on actual photographs or paintings of people, landscapes or any other scenery. You are welcome to send all design requests to sales@cocotilesandmosaics.com.au

Does the iridescence go away with time?

No, because it is a component used in the production of glass tesserae itself.

Why is the surface of hand-cut artistic mosaic uneven or not completely flat?

The glass tesserae used for hand-cut mosaic art is specially made with different thickness - one end of glass thicker than the other. Thanks to the refined irregularity of the tesserae, concave or convex, it reflects the light not uniformly, thus giving the surface of the mosaic an iridescent and dynamic appearance. This effect is enhanced with both sunlight and artificial light. Therefore, the surface of hand-cut artistic mosaic is uneven.

Do I have to install the mosaic tile by tile?

No, the mosaic is pre-assembled by our mosaic artists before being shipped and supplied in up to 59cmx59cm (approx.) sheets to facilitate installation.

Do you deliver worldwide?

Our mosaics are shipped globally via DHL, UPS, and FedEx.

What about duties and taxes?

You may be required to pay duties and taxes to claim your package, depending on your local customs office. CoCo Tiles and Mosaics has no control over this and has no way of determining the total cost of duties and taxes. We encourage you to contact your local Custom Clearance Agent or Customs Bureau for more specific information.

How do I track my order?

You can quickly check the status of a current order with your order number and email address. As soon as your mosaic is shipped out, we'll send you a confirmation email that includes a tracking number.